Removing malware properly can be time consuming and is not without its' dangers. If done improperly a user could lose some or all of their data. Removing infections often requires much more than simply downloading, installing and running an Anti-Virus application! If you don't know, talk to a pro!
This service is specifically for servers running Microsoft Windows Server Operating Systems and their associated Windows based workstations. This service can be performed at our shop (depot level), your office (on site) or we can attempt to resolve your issue using our remote services! Our rates our $95.00 per hour for the first hour and just $75.00 per hour for each subsequent hour after. This service excludes Ransomeware intrusions, which must be handled separately.!
We remove viruses, trojans, spyware, worms, adware and rogue software.
We can assist with computer systems, data storage and network servers.
In case of infections, we can retrieve your data, scan, clean and restore it.
We will review, analyze and determine if the infections can be removed safely without damage to the existing Operating System environment. If this is not possible, we will then make every effort to retrieve your data, scan and remove the malware and move the data obtained to a portable storage device or system. At this point, your data can now be restored to your computer, storage or server system.
If your computer system(s) have become infected, and you have not previously installed a proper Anti-Virus application or service, then care must be take in how you proceed. Many users panic and begin dowloading and installing either "freeware" malware removal tools or attempt to install a valid anti-virus program. However, many freeware programs are infected with malware or adware, and installing a valid malware removal tool could set off unwanted responses by the existing infection(s). If you are not experienced with malware removal you should consult with a pro before taking any measures that might cause the loss of your data! Most of the worst cases we've encountered are self-inflicted!
With over 30 years of computer repair and IT experience, we have seen our share of infected systems. Your data is important, and how you proceed and what you do in response to a malware intrusion will likely dictate what happens to your data!