We offer emergency remote desktop assistance to anyone! At just $99 per session we're able to resolve many of your computer problems!
We have been remotely solving computer issues for over 25 years, and are experts at diagnosing and repairing computer systems, both desktop and server systems. If we're unable to resolve your problem online due to unrecoverable system or hardware errors, we'll apply your remote service charge towards a depot level repair (shop service). Call 503.912.0049 or 503.308.4300 for remote assitance!
Our remote services include; malware scanning and detection, virus removal, operating system tuning, system diagnostics, software and hardware problem determination, and resolutions if possible.
As with our depot lever repair service, we will conduct a cost analysis to ensure our resolutions and recommendations for repair, upgrades or enhancements make economic sense. All components we provide are at our cost plus 10%! We no longer accept components spec'd and provided by the client to be used for ugprading their system. We also do not provide a "list" of products with the manufacturer's make and model to hand to the client prior to an upgrade. All of our repairs and upgrades are warrantied and guaranteed.
No Fix No Charge Repair
If we can't fix it, you won't pay anything, including for diagnostics!
Complete System Tune Ups
We'll go through your computer, clean, tweak and tune for max performance.
Upgrades and Enhancements
Turn an aging system into a faster machine with component upgrades!
We provide service and repair on most major brand computers. We offer a "full service" approach to repairing, servicing and maintaining your computer system. Additionally we offer computer upgrades and enhancements to ensure you get the most out of your investment. If you haven't had your computer tested, cleaned and tuned in the last six months, chances are you're working with issues that may be impacting your computer's performance, health and life cycle!.
Don't Panic, We're Here to Help!
No matter what your computer problem is, bring it to us first, and well test and diagnose what the problems are and let you know, all at no cost to you! After determining what the issues are, we'll help you decide as to whether it's more economical to fix your system or replace it. Our "No Fix No Charge" repair service just can't be beat! And if your computer can't be fixed economically, we'll help you find a replacement that fits your needs and budget. We're a service shop first, and a product provider when necessary. As a smaller shop it's important to us that you leave feeling as though you got the best service possible, whether from our repairs or from us helping you find a replacement system!
About Our Computer Repair Services
We have over 30 years of computer repair experience, and have sold, serviced and maintained every major brand currently available. However, we no longer provide hardware repair service for Apple computer products at this time. Additionally, we only offer repair services for "custom built" computers that have been professionally assembled either by us or another reputable computer shop (receipts required).